Tenant Services

To submit a Work Order requesting a specific type of repair, you must be an authorized Tenant Contact. All forms must be sent to Enbridge.Centre@hines.com.

Requests are processed during normal business hours. Non-emergency requests received after 5:00 PM Monday through Friday will be processed on the next business day.

Submit a Work Order Request

Building Information

• Enbridge Centre Tenant Manual
• Service Elevator and Loading Dock Information
• Enbridge Centre Tenant Amenities Manual

Forms

  Please email all Conference Centre booking forms and any other required forms to Enbridge.Centre@hines.com. Should you require any assistance, please contact us at 780‑426‑6088.

• 2026 Conference Centre Booking Form 
• 2026 Conference Centre Rules and Regulations
• 2026 Conference Centre Standard Layouts
• Emergency Response Team Information Form
• Event In Tenant Space Form
• Hot Work Permit Form
• HVAC Form
• Muster Point Location Form
• Onsolve Emergency Notification Form
• Telephone Bomb Threat Form
• Tenant Contact Form

Safety

The safety of our tenants and fellow workers is our number one priority.

Enbridge Centre’s Emergency Procedures Manual has information that all tenants should be familiar with. Check out our new Emergency Procedures Video below!